Privacy Policy

JORDANCATERING LTD ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, use our catering services, or visit our website.

We may collect and process the following information:

• Personal details such as your name, email address, phone number, and billing information.
   
• Event details such as date, location, and preferences for catering services.
   
• Communications between you and our team, including enquiries, quotes, and feedback.
   
• Website data such as cookies, IP addresses, and browsing behaviour (if applicable).
   

We use your information to:

• Provide catering services and manage bookings.
   
• Communicate with you regarding your enquiries or orders.
   
• Process payments and send invoices.
   
• Improve our services and customer experience.
   
• Comply with legal and regulatory obligations.
   

We process your personal data based on:

• Contractual necessity – to deliver the services you request.
   
• Legitimate interests – to operate and improve our business.
   
• Consent – when you agree to receive marketing communications.
   
• Legal obligations – to comply with applicable UK laws.
   

We do not sell your data.
We may share personal data with:

• Service providers (e.g., payment processors or delivery partners).
   
• Professional advisers (e.g., accountants or legal consultants).
   
• Authorities, if required by law.
   

All third parties we work with are required to keep your data secure and use it only for the agreed purpose.

We keep personal data only as long as necessary to fulfil our services or meet legal obligations.
Once no longer needed, data is securely deleted or anonymised.

Under UK GDPR, you have the right to:

• Access your personal data.
   
• Request correction or deletion of your data.
   
• Object to or restrict processing.
   
• Withdraw consent (for marketing or optional data use).
   
• File a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
   

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Our website may use cookies to enhance your browsing experience and analyse site performance.
You can adjust your cookie preferences in your browser settings.

We may update this Privacy Policy periodically. The latest version will always be available on our website or upon request.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

JORDANCATERING LTD
📞 07963 353326
📧 jordan@jordancatering.co.uk